Fresh AC Reviews & Testimonials
Nathan F., Redding Homeowner
My experience with this company was 100% positive. Michael was knowledgable and reasonable. I showed him some bad duct work that a different company had tried to convince me was dangerous and although he agreed it needed repair, he again was reasonable. It leaks. Period.
He arrived in time and when he left everything was working again.
Darla O., Redding Homeowner
I am so impressed and grateful for Fresh Heating and Air. My husband was getting ready to have surgery and wouldn’t you know it two days before my air conditioning unit blows. I told Mike the problem and he was out the next day and made it a point to finish the service and get the house cool by that evening, and he did. We did not need a new unit. Some ants destroyed some of the electrical wires and they needed to be replaced and the ants cleaned up. Mike saved the day and he even charged me less to fix than the original quote. He is such a professional, nice guy. I would recommend him HANDS DOWN the best service person we ever had come out to our home!
Tamara R., Redding Homeowner
Loved working with these guys. Amazing customer service and quality work. Michael, the owner, gave us a great price for all the work that was to be done. Wayne and Jack were great to work with too. They also were very considerate in that they put down drop clothes over my white carpet. I would highly recommend them to anyone.
I highly recommend this company. Within a couple of hours of my call the owner was at my business. One of my ac units went out as well as one of my swamp coolers on a 110 degree day. He was able to diagnose and fix both problems really fast.
A real nice guy, clean cut, and down to earth. If you know Redding this is actually hard to come by, normally its a couple of good ole boys with smokes in mouth and a 1985 beat up ford pickup. He actually knew what he was doing and the price was really good. He was very up front and communicated clear about the issues with the units and price. As a business owner myself who deals with issues like this all the time, this guy will take care of you. I highly recommend.
If I could give this company more than five stars, I would. This is the kind of customer service other companies should strive to emulate — and they are very reasonably priced, too. Here are some of things I liked about dealing with them:
They return calls promptly — even when they are super busy — and they get someone out to help you FAST in an emergency, even if you are a new customer (as we were).
Michael, the owner, tries VERY hard to get you the best possible deal that will work for YOUR needs, not like some companies trying to push what is easy for them or makes the most profit for them. And when we bought a new HVAC through him, he actually offered us a credit for most of what we had spent trying to revive the old HVAC, even though he didn’t have to do that at all, and even though that had cost him money out of pocket, not just labor.
They are real professionals in every way, extremely knowledgeable and experienced with even some of the trickier new systems, like the mini-split stuff (which we looked into but decided against).
They are as nice a bunch of young men as you are ever going to meet. Courteous, genuinely kind and thoughtful. I felt like Michael was taking care of me the way he would take care of his own mom.
I just love to see a young man making such a great go of a business, building it up with his own hard work, integrity, and old-fashioned customer service.
We had Fresh out to service our old HVAC when it was having an issue, and when it was time to replace it, there was no question about who we would use. We had used other, perhaps more well-known companies in the past, but there was simply no comparison — plus we got a great price on a really good system. Our new A/C is a dream compared to the old one — it cools the house SO much faster and it actually uses less energy, even though it is much more powerful. Michael recommended this unit to us, and after my husband did much online research, he concluded that Michael was right on with his pick.
Highly, highly recommend Fresh…they are indeed a “breath of Fresh air”!
After waiting a day for the company that diagnosed my problem to call me with a quote for repairs I decided to call Michael. Michael was out on a job but still had time to take my information based on the other company’s diagnoses. I explained to Michael that I was on a fixed income and couldn’t afford a new unit. He called me back that evening, as promised, with a quote and did a follow up the next day by coming out to my house (between jobs) to verify that he could do the job as quoted. By shuffling some jobs around he was able to work in some time to fix my unit the very next morning. Anyone living in Redding during the month of July knows how important air conditioning is.
Michael is very professional in his work, he was able to fix my unit in a timely manner at a price that I could afford, my only regret is that I didn’t call him first as I am still waiting for the other company to call me back with a quote (almost a week has gone by).
Thank You Michael and your crew
Andrew B., Business Owner
I really enjoy Fresh Heating and Air Conditioning! Mike (the owner) is as fair and decent as they come. I had some duct work problems in my house which was causing my living room to be like 90 degrees in the summer (which in Redding,CA is like being in hell). He quickly diagnosed the issues I had, installed the necessary equipment, and all for a super reasonable price!
Thank You Mike!
Deacon Pat K.
Thanks Michael for the Saturday morning visit. Got our AC working in no time. Great conversation, Great price. Good luck with you adventure in Africa!
Dennel D., Redding Homeowner
Service beyond compare!! I will not hesetate to refer all my friends, family & acquaintences for any AC or heating needs they may have. Pleasure to meet you today Michael! Thank you so much for your quick response & outstanding service! Sooooo enjoying my nice cool home this evening! 🙂
Jenny S., Redding Homeowner
We highly recommend Michael and his crew at Fresh Heating and Air- they did a spectacular job, with integrity and efficiency! Thanks guys, so great to meet y’all! /Ryan, Jenny and the kiddo
Brian W., Redding Businessman
Fresh Heating and air did an amazing job installing our central heat and air system. Great customer service, the work is top notch, honest. I would recommend them for any or all your heating and air needs.
Marty R., Redding Homeowner
I had Fresh Heating and Air Conditioning do new duct work for a remodel – they were fast, clean, and did great work. The service man was personable also. Definitely going to use them again!
Annette & Wade, Redding Homeowners
Thank you Michael DeMers for all your help on our AC repairs!!! It was a little over 90 degrees outside and time to turn on the ac to cool down the house. Within a few minutes our house smelled of burnt rubber, so I asked friends who to call. They suggested Fresh Heating & Air Conditioning to remedy the problem so I left a message and waited for a reply. The owner, Michael called me “right back” and was over to our home within a 1 1/2 hours to diagnose the problem. He had to order the part that broke on our AC, and was was on time as he said he would be to repair our ac. Michael saved our day with speedy, quality work with excellence and above and beyond kindness. WOW! Did not expect that. His customer service was above and beyond delightful. Our AC works amazingly!!! I will be telling my friends about Fresh Heating & Air Conditioning and the owner Michael. The next time my air or heating goes out I am calling Michael!!!! AMAZING service!
Just wanted to take a quick moment to say that I highly recommend Fresh Heating and Air Conditioning and especially its owner Michael. He is quick and responsive to both email, texts, and phone calls. He’s also prompt, courteous, and is full of excellence in his trade. It’s impossible to go wrong in using his services and I’m sure you’ll find yourself recommending him to your friends and family as well.
Michael was proactive in offering his services to us after we bought a home and wanted to make sure things were working right with both heat/ac units. He meticulously cleaned all the dirt/dust build-up and showed us how dirty the units had been. We needed special filters and he delivered them the following day. He is fast, knowledgeable, and has high integrity. He also has very fair pricing for his experience and abilities. I would strongly recommend him for any heat/ac needs anyone may have.
Darrell & Kim, Redding Homeowners
Did a fantastic job at cleaning our whole system and ducts.
He is a real friendly guy and knowledgable. He has now been in the business for over 10 years, so that’s always a great thing. He was also able to help me with an unevenness balance of air in our place. One side was colder than another. Well that is all sorted out now.
Gary A., Redding Home Renter
Michael the owner of Fresh Heating And Air Conditioning came out today to service both of our AC units. He was very clean and professional in both appearance and in the work that he did. He cleaned and did a tune up on both units and also found out why one of our units were not working. He was quick and did excellent work and would suggest to anyone who needs professional, kind and excellent service to give him a call and he will get the job done.