Redding Heating & Air

This company never did any actual work for us and after the way they handled an estimate, I would never hire them anyway. We called about an estimate to fix the flashing around our rooftop unit that was incorrectly installed by a previous company which was creating leaking into our house. Redding Heating and Air told us they would come out for a free estimate of repair cost on a Wednesday morning. That morning comes and we get a call from a tech saying he is on his way and asked for a brief rundown of the issue which we had already explained to the office. After the phone call, we get another call from the office about 15 mins later saying that they would no longer be coming to estimate as they "drove by" and saw we had a metal roof and the owner advised we need to call a roofing company. This issue has nothing to do with our roof and even if it did, how can you determine that without actually taking a look. As for the "drive by" that was an outright lie since we have our security cameras facing the road and we watched and waited for the tech to show up. No one ever drove by. Liars. I wish if they didn't want to estimate the job, they would have just said so and not wasted our time. This whole ordeal set us back a week. Needless to say, I won't recommend them to anyone and customers beware that they deem this is a good way to handle potential business.

They have really crappy drivers on rainy days. One of their work vans almost hit us with my children in the car trying to get on I-5 from highway 44 today.

My ac and heating unit stopped working so I called Redding heating and air. I paid $99 for a consult just for them to tell me it's not fixable and that I would have to pay $12,000 for a new unit. I called Cory Burns at Shasta heating and air for a second opinion and he came out to look at it for free and had it completely repaired and working better than before within a week for $1000. Do your research and make sure to get a second opinion if this company is trying to tell you your only option is buying a new unit.

As a contractor myself I have never experience such bad customer service and highly over charged for there mistakes they made. First day showed up not as scheduled and brought wrong coolant when in fact was told what was needed.
Second time came again not as scheduled, however I recieved a call that morning from there office to scheduled appointment not even knowing we already scheduled an appointment for that day. So again they came out not as scheduled and had to leave again, due to them not having the right adapter for there tank. So on there third attempt the tech spent less than 45 minutes and gave me a bill of $485.00 just to add 1lb. of coolant..no repairs.
Would not show or give me a breakdown of cost. Had called their office and was referred to their service manager which still would tell me no breakdown of costs basically I was stuck with the high cost of there bill.
Don't understand why I am paying for their mistakes of 3 trips to my house besides wasting my time and money to have to continue meeting the tech three different times.
I only paid the bill as I was told to and to contact there office.
DO NOT USE THEM

Honest, reliable and trustworthy with very fair pricing. If you need AC or heating work done call them first.

Eric and his guys are great. My AC and heating unit completely failed, I texted Eric and they called back in less than 2 hours and had an appointment the next day. They diagnosed the problem and replaced several failing parts in about an hour. They did such a good job I signed up for an annual maintenance.

Travis was so professional and kind. He helped us with our condenser fan motor. He was honest, genuine, polite, and efficient. I trusted his advice and feel like I was taken care of and not taken advantage of. 11/10!

We bought a new heating system from Redding Heating and Air in 2020. We have had nothing but problems with the new system. We have called them 3 to 4 times every year since we had this system installed. The first year we had them come out 4X to light the darn thing since it would not stay lit. The second year the same thing until one guy told me that whomever installed the system did not install a propane pilot and that is why it continued to go out, but he will fix it right. We continue having problems with the darn thing staying lit after 3 years and them coming up with excuses after excuses on why the pilot still is going out. Yes, they do charge me EVERY time that they are coming out. All I want is to have the system that they put in to work and not have to call them 4X every year and pay every time for their incompetence. It seems like they install cheap systems just so they can profit off of the service calls. I am contemplating on turning them into the California State Board of Contractors to look into this nightmare.

A

One star cause I couldn't afford the amount all at once so I made payments . That being said they nickeled & dime me charged unrealistic money. When Patrick their worker left my heater still not work . I called he came back as additional 89.00 left never worked. Took my wall unit that was a 3 years , then replaced it with a 25.00 cheap one . Mine had a timer & click that could be preset on & shut off . With a clock . house was built in. 2009 . That being said I did not get what I paid for nor would I ever recommend this company. If you read additional comments, the exact same thing happened to another gentleman that wrote quite a bit about his experience was identical to mine . My central heating system has never been the same ! Bottom line I had to repay another company to do the job . Do your homework ask around & check the reviews on line as well . Have a great rest of your day !!! Buyer beware . 2022

I went through yelp to find an AC service and Eric with Redding AC responded really quick by text. I called and they provided me with a time and date for a tech to come out for an estimate for unit replacement. They are very easy to work with and it all happens in a very timely manner. They just called and changed the schedule to today . This was great.

This company is the best heating and air company in Redding! I particularly would like to complement John and Chris for their exemplary service and professionalism! They both are extremely knowledgeable and very pleasant to deal with! We highly recommend both John and Chris for any heating or cooling job!